Meet Our Team
President
Dixie Singer
Dixie began her career with Yours Truly as a manager in 1988. Through her dedication and passion for Yours Truly, she has grown into her current position. She is also a past President of the Chagrin Valley Chamber of Commerce.
Dixie is the founder and treasurer of Tiger Prep, an organization that prepares students with special needs for an independent, productive and fulfilling adulthood. She and her husband, Alec, reside in South Russell with their two sons.
Vice president / chief operating officer
Dick Humphrey
Dick’s resume includes stints at several prominent Northeast Ohio and Florida restaurants prior to joining Yours Truly in 1993. He offers unparalleled industry experience and a keen ability to relate to team members across the company. Dick oversees hiring, training and development of more than 30 managers at any given time.
He was appointed to the Yours Truly Board of Directors in 2005. In his free time, he enjoys spending quality time with his wife and two grown sons.
Chief Accounting Officer
Kristen Phelps
Kristen is a graduate of John Carroll University and received her MBA at Indiana Wesleyan University-Cleveland Campus. She began her career with Yours Truly in 2008 as the Controller and was soon appointed to the Yours Truly Board of Directors. She is responsible for all facets of accounting, capital planning and management for the restaurants and property holdings.
Kristen resides in Geauga County with her husband, Bryan and daughter, Emer.
Regional Manager
Damon Sundman
Damon is a graduate of the University of Mount Union.
Damon joined Yours Truly as a manager in 2012 and assumed the position of Regional Manager in 2016. Damon works closely with the managers of Yours Truly, focusing on their development and training. Damon lives in Willoughby with his wife Amanda, their daughters Gia and McKenna, and their 3 dogs, Bella, Louie,
and Margaret.
senior advisor
Andrew Shibley
Andrew is a graduate of Miami University and received his J.D. from Cleveland-Marshall College of Law. Prior to attending law school, Andrew served as the Special Projects Coordinator for Yours Truly Restaurants. After becoming a licensed attorney and working in private practice, Andrew rejoined Yours Truly Restaurants as its Senior Advisor. Andrew is responsible for managing the company’s legal needs and property holdings.
Andrew lives in Highland Heights and is a Cleveland sports enthusiast.
Director of Marketing & PR
Coleen Piteo
Coleen is a graduate of Ohio University and, in 2008, began her career at Yours Truly as a server. In 2018, Coleen transitioned to the company’s Director of Marketing & Public Relations. Coleen manages Yours Truly’s social media platforms, facilitates events, promotions, and catering, and represents the company in community outreach programs.
Coleen lives in Geauga County with her husband Robert and their son Louis. She is a DIY enthusiast, who enjoys planning events and supporting local communities.
Site Development Director
Doug Lieblich
Doug started as a manager with Yours Truly in 2004. Doug’s management role evolved to include key responsibilities in the development of new and remodeled locations, along with overseeing the maintenance needs of all 9 stores. To formalize that leadership position, Doug was promoted to Site Development Director in 2019. Doug and his wife Mona met while working at Yours Truly. In his free time, Doug enjoys cooking and kayaking.
Internal Development Coordinator
Kristen Lee Balli
Lee Balli began her career at Yours Truly in 2014 processing accounts payable. Lee spent time as a Yours Truly manager and then became the Internal Development Coordinator, providing the stores with support across every layer of operation. When not chasing after her rambunctious black panther Vito, Lee enjoys outdoor activities, eating dessert, and all things science fiction.
controller
Michelle Kleismit
Michelle graduated from Kent State University with a Bachelor of Business Administration in Accounting. She started her career with Yours Truly in 2021 processing accounts payable and her role has expanded into the accounting side of the business. Michelle lives in Trumbull County with her husband, Mike, and daughters, Rachael and Brianna.
Design Manager
Kristine Lombardy
Kristine graduated from Bowling Green State University with a Bachelor of Science in Social Work. Kristine joined Yours Truly in 2022 and now serves as the Design Manager. Aside from her
accounting responsibilities for the company’s real estate holdings, Kristine uses her specialized knowledge of programs and equipment to assist in all facets of design. Kristine lives in Aurora with her husband Steve and their dog Louie. Kristine loves all things crafts and DIY home décor.